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Methods of Providing Technical Support
You can reach us by-
- Real-time chat
Whenever you give us a call or send us an electronic mail or chat please mention your customer id.
As soon as we get your chat, email or call, our certified technicians will work with you to try and solve the problem at the earliest possible time.
If you are not comfortable implementing the commands you can ask for a remote control of your desktop which can be passive and active.
In case of passive control we would see your desktop and guide you how to move the mouse and the commands to carry out.
In case you are comfortable with us taking full control of your PC we would take the same over the remote desktop session and solve the problem for you.
- We assure that the service is fully secure in case of remote desktop support.
- We recommend you to be online or on call with our technicians while we are working on the remote desktop technicians.
- You can see the movement of mouse and the commands we enter, we never need to copy any kind of data from your machines to ours.
- We recommend that you do NOT share your passwords to the technical support and enter the same as and when prompted by our technicians.
- We never store your credit card numbers and codes, you are requested never to relay your credit card numbers to our technicians, and we do not need it to solve your computer problems.
- If someone asks you for the same under the name of our organization, please report the matter to customersupport@Techned Servicestechsupport.com
- 90% First Call Resolution
- Immediate professional help by Microsoft Certified Engineers
- Comprehensive Online Support at an unbeatable price
- Remote assistance for swift and complete solutions
- Reliable Support You Can Trust
- Easy payment using any major credit card both online and over the phone.
Techned is an independent provider of on-demand technical support and not affiliated with any third party brand unless specified. Techned has no affiliation with any of these third-party companies. If your product is under warranty or not technical support may also be provided by the brand owner and official website. Use of names, trademarks is for reference only.