- The Annual Subscription Support Plans require a twelve month commitment and are only refundable within 30 days of subscription. However, subject to pure discretion of company management upon merits of an individual case, payment would be fully refunded if for any reason you are not wholly satisfied with the service, we will make every effort to resolve the issue. If you are still not satisfied with the same, we offer a money back policy as follows:
- 100 percent of plan price will be refunded, if claimed within 30 calendar days of subscribing the plan.
- The refund policy is not applicable for per incidence plans
- No refund after 30 calendar days of subscribing the plan.
- You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active.
- The issue is out of scope for the particular plan.
- 30 days have not passed after the issue was last worked upon by an Techned technician.
- There has not been a closed ticket or resolved issue in the past for unlimited plans.
We have a 30 days money back policy with following terms and conditions.
For Annual /Small Business Plans
Refunds only are accepted, when any of the following criteria's are met:
USER RESPONSIBITY (VERY IMPORTANT)
In connection with obtaining Services, you agree that you will:
Furthermore, you are solely and entirely responsible for any and all activities that occur under your account. You agree to notify Techned immediately of any unauthorized use of your account or any other breach of security. Techned will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge.
However, you could be held liable for losses incurred by Techned or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.
YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING AND BACKING UP ALL INFORMATION, DATA, TEXT OR OTHER MATERIALS (COLLECTIVELY "CUSTOMER DATA") AND SOFTWARE STORED ON YOUR COMPUTER AND STORAGE MEDIA BEFORE ORDERING THE SERVICES. YOU ACKNOWLEDGE AND AGREE THAT Techned.COM OR ITS REFERRAL PARTNERS HAVE NO RESPONSIBILITY OR LIABILITY
UNDER ANY CIRCUMSTANCE AT ANY TIME FOR ANY LOSS OR CORRUPTION OF CUSTOMER DATA, SOFTWARE OR HARDWARE THAT MAY ARISE OUT OF THE SERVICES
Techned is an independent provider of on-demand technical support and not affiliated with any third party brand unless specified. Techned has no affiliation with any of these third-party companies. If your product is under warranty or not technical support may also be provided by the brand owner and official website. Use of names, trademarks is for reference only.