Tech Support - Frequently Asked Questions

About Techned Services

What is Techned Services all about?

Techned Services Technologies Inc, is a complete IT services company providing Online Tech Support, Software Development services, and BPO/Call Center services.

As an emerging leader in the field of Online Technical support, Techned Services team provides fast, reliable and affordable support to millions of computer users around the globe. With our resolution rate of 86% and customer satisfaction rate of 90%, we are amongst the highest published benchmarks in computer support industry.

Why should I choose Techned Services ?
  • Resolution rate of 86%
  • Customer satisfaction rate of 90%
  • Certified Techniciansm
  • Support for almost all big and small brands in the industry

Need we say more??

Call us and "Experience the best technical support."

For more information, speak to an Techned Services Technologies technical support expert NOW!.

Call +18444765262

What certifications make your technicians the specialists ?

All our computer support specialists are Certified Experts, Product Specialists, Certified Desktop Support Technician A+/MCP/MCSE Certified Professionals, and Network Administrators.

Do you guarantee your work ?

At Techned Services, customer satisfaction holds the prime importance for us; to an extent that all our plans and policies center around it. And quality of the services plays a significant role in ensuring the same, since this is our USP that makes customers come to us again and again. Therefore, our technicians take utmost care to maintain quality of work at every level.

Is it easy and secure to use?

Absolutely! Techned Services's Remote Support is a 100% secured mode of getting instant help, and you have complete control over the support session at all times. Our technicians can access your computer screen only and only if you choose to give them permission to do so, and if you feel uncomfortable at any point of time, you can simply disconnect / close the session in one click!

Using Techned Services

How can I reach Techned Services?

You can reach us by-

  • Phone
  • Email
  • Real-time chat

Whenever you give us a call or send us an electronic mail or chat please mention your customer id. As soon as we get your chat, email or call, our certified technicians will work with you to try and solve the problem at the earliest possible time.

What methods of payment can I use ?

We accept all major credit cards both online and over the phone. So you can use your credit card or PayPal balance

What kind of computer support services can I expect from Techned Services ?

Techned Services serves as one-stop shop for all your technical support needs including

    Computer/laptop repairs
  • Hardware/peripherals support
  • Home networking
  • Gaming and entertainment devices

Our array of services also include comprehensive support coverage for over 100 desktop and laptop software applications, servers, hardware devices, printers, peripherals, routers and modems.

What computer brands can Techned Services help me with ?

We provide support for all Microsoft® Windows® platform and applications no matter which computer brand you are using and where you purchased your computer from.

What procedures do Techned Services technicians take to resolve the errors ?

The moment you subscribe with us, you are transferred to our tech support expert who provides you with an understandable and the most accurate explanation about your computer problems on the phone or via remote support. After the computer diagnosis is completed, the technician rectifies the error using linear and logical troubleshooting methods and procedures.

Is remote computer support better than more traditional support options ?

With remote support services, you don't need to struggle through the troubleshooting procedures. The technician completes the work all by himself and just asks you to restart your machine at the end.

Also, the process is much convenient as it eliminates a need for you to haul your computer to any local computer repair shop. Since remote support helps us to offer you instant solutions, you won't have to be stuck without a computer over the weekend or during a holiday. So, it saves you time and money.

Can you provide me more details about your remote computer support ?

Remote computer support involves a 'remote desktop connection' which lets us view your computer screen and securely fix most computer and network errors over the Internet. After you subscribe with us, you allow our computer technician view and interact with your computer remotely through the Internet. Indeed, you watch the whole troubleshooting process going on your screen.

  • Support for email clients including Microsoft® Outlook®, Outlook® Express, and Eudora®.
  • Install, configure new software and hardware.
  • Stop pop-ups, remove adware/spyware.
  • Installation/Troubleshooting of a home networking system.
  • Offer PC optimization and Internet optimization services to tune up your computers for smarter performance.
  • Fix error messages or frozen screens and much more!
  • Fix Microsoft® Windows® and application errors.
  • Install, Configure, and Up-grade of PC security product including Antivirus, Antispyware, Firewall and alike.
  • Perform standard maintenance, Windows updates/patches.
  • Fix multifunctional printer, scanner, speakers, Zip drives, external CD/DVD ROM, External CD/DVD Writer and other computer peripheral errors.
  • Support for Video cards, Sound cards, Ethernet cards, Internal CD/DVD readers, Internal CD/DVD writers, and Internal IDE Hard Drives.


Techned is an independent provider of on-demand technical support and not affiliated with any third party brand unless specified. Techned has no affiliation with any of these third-party companies. If your product is under warranty or not technical support may also be provided by the brand owner and official website. Use of names, trademarks is for reference only.

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Techned Services. provides total online technical support and assists in resolving computer problems users across the world. The support includes help for Computer Optimization, Computer Networking, Operating System, Computer security, Virus and Spyware Removal, Printer Support, E-Mail/Browser Support, Microsoft Product Support and much more.

Just dial our Toll Free number +18444765262 and enter into the world of problem free computing.