INDIVIDUAL USER PLANS

Testimonials

I was very fortunate to have Alex handle my problems today. This is the third time that I have called in the last two weeks. Every time was the same problem. It took me 30 minutes, and several attempts to get my computer turned on and working in the morning. Today, with Alex at the controls, he took about 90 minutes to completely clean my computer, and speed it up to where it should be. He was very knowledgeable, and put his expertise to work for me. He completely cleaned the computer, and got the computer to operate like it should. He was very friendly, and did not talk to me like I was a "Dummy". He was great to explain everything to me, where I could understand it. He spoke very plain, and did not seem to get upset when I asked him to repeat something. I am very pleased with the work that Alex did, and if I need anything else under this contract, I hope that I can get Alex to help me. Thank you, Bob Collins (615) 452-9107.
-Bob Collins (615) 452-9

I just wanted to tell you about the great technical help I got from Kunal today! His work, and patience with me, were great!!! My computer is working "like new" again. I look forward to working with your organization again. Gratefully,
-BOB KIRCHER

I would like to thank and commend support@Techned .com for the excellent help and response I received this afternoon with my laptop computer. I had the privilege to work with Sagar Sharma and explaining the problem I was experiencing with my Samsung for the last 10 days. Sagar very patiently explained to me what was causing the problem and how to correct them. This process took several minutes but he patiently kept me informed as he worked to solve the problems. Thanks for the excellent help I was given today and please thank Sagar for assisting me. Charlie Weaver
-Charlie Weaver

I wanted to take this chance to thank you very much for your excellent service. Ankita was wonderful and solved all my computer issues. It was well worth the money and I will turn to you the next time I have a computer issue. I will also reccomend you to my friends and family. You are lucky to have Ankita on your staff!! Sincerely, Adriane McCulllagh
-Adriane McCulllagh

Hi, Thank you very much for the assistance in fixing my computer. Mr. Alex and other technicians who previously worked on my problems are very professional and knowledgeable. I am very pleased with their help and expertise. Please go ahead and finish with whatever needs to be completed in fixing my computer problems. Again I appreciate Mr. Alex's help and patience in resolving my problems. He is a truly an expert and professional in his field. Sincerely, Tama Manu
-Tama Manu

I am a new subscriber to your service. I wasn't sure it was any good until we had Arun Narayan Singh work on our computer. Not only did he work very long and hard, he explained things very well to us and was very kind and h elpful. You are lucky to have him on your team. I will always hope he is the one to work on our issues in the future.
--Judy and Dan Angus

"I recommend Techned to get your pc problems fixed. Technicians' knowledge and skills and prompt, professional service are 10/10."
-- Harry Widger

"Wireless on my system wasn't working. Techned did a great job in fixing the issue. I've signed up for the yearly contract with Techned and, now, I realize that it is one of the best decisions I've ever made."
-- Bakul Patel

"My Sonic Firewall router and exchange server was giving me lot of trouble. It was certainly a pleasure to deal with your remarkably patient and caring tech team. Techned projects such a level of customer service that everyone can be proud of. I've already recommended "Techned.com" to other business acquaintances and will continue to do so."
-- Stan Patterson www.thepattersoncompany.com

"I was very satisfied with the help given me to reset my computer's security program, remove spyware, and avoid popups. My PCExpert counselor was patient and always was willing to repeat the instructions when I could not hear them clearly."
-- Jim Cascioli

"Your team of experts stayed with it until finding and resolving the problem. They called me back precisely when they said they would on several occasions. I have already placed another request for your services and will recommend you whenever I have opportunity. "
-- Jack Funderburk, USA

"They were able to recover all my important documents through their expert knowledge of the system. This high-level of service far exceeds my experiences with other businesses and call centers, both in the United States and in foreign countries."
-- Ernest Seitz, USA

"Great! I plan to add my other computers to your plan. You have a great service to offer."
-- Brenda White, USA

"Found Techned to be very patient and able to explain very well."
-- Rob Pitt, USA

"These guys were most helpful, well informed and courteous when assisting me. I will use your service again in the future I am sure."
-- Mike Meroney, USA

"Techned were a very big help as they were knowledgeable about my problems and quick to fix them. I appreciate the very efficient job that they did, and would like to tell more of my friends about the excellent experience i had with their service."
-- Jason Turner, USA

"From the initial call I felt comfortable and confident. Alex made a difficult problem as easy as possible to resolve. I appreciated the time and personal care he took to resolve every issue fully. Congratulations for having such an excellent representative. I would highly recommend your services, especially based on the excellent service Alex provided. Thank you"
-- Lynn Schiavo, USA

" When I called I immediately got Mike Smith who was an excellent tech. Very polite and knowable. And kept working on the problems until they were fixed. I would recommend him highly to friends or family. And I hope when and if I have to phone in again, I would really like to get Mike again because he knows about all the problems I had with my computer. Right now it is working great. My understanding this Agreement is good for a year, and if there was any further problems, there would be no cost. At the end of September 2012, I would definitely renew again. Particularly if I got Mike again, or someone just as good as Mike. But again, in my opinion, Mike was excellent in every way. "
-- Carol Downie - cedownie@shaw.ca

" I just recently asked for your help with problems I was having installing RegCleanPro on a new Dell Computer. "Siby" was able to take remote control of my computer and fix the problems I was experiencing. We corresponded twice in the last several days and he very professionally helped answer all of my questions and make the fixes required. Thank you very much."
-- William Parks - William683@aol.com -

"I am sending you an email to let you know that my computer is fixed and running faster than ever. After your first technician deleted my files and said they could not be recovered. Melissa recovered all of them and has my computer running great. She is a great tech. I was going to quit using your service after the first tech said the files were lost and infected and could not be recovered. However, Melissa did it all and I would like to keep her as my technician when I use your service". Thank you!!
-- James Mullen

I hope this reaches Mike Smith's Supervisor Steven. Mike Smith has been working on my computer for the last little while. To date it has been working pretty good, but again today it crashed. So I called Mike Smith for help. I just want to commend him for all his hard work and time trying to get my computer up and running again. He spent a lot of time working on it, and stayed over his shift schedule to complete his work. And I thought that was very good of him to do this. Knock on wood, the Computer is working full capacity again. But as I said to Mike, if it crashes again or something goes wrong, he would be the one I would ask for. He is very polite through his chat messages to me and seems to know his work as a computer tech.
-- Carol Downie

Steven, just wanted to let you know your Tech, "Mike" did a fantastic job of helping me out most of the afternoon and evening. I also bought into one of your support packages and looking forward to working with you and your Tecs on & off in the future. Again, Thank You and please tell Mike "job well done.
-- Don Graziano

Just wanted to thank your employee Naveen et al that helped eliminate the issue I was having gaining access into my Microsoft Outlook. I just received the computer with 2010 Office Home and Student installed last Friday which contained many issues from the company that installed it.. When I tried to enter into Outlook I was unable to. It took many hours of my afternoon today but with patience on your team's part (and mine….) it is up and running as it should be.
-- Steven

I'm writing to report very satisfactory performance on Melissa's installation of software, clean-up of my PC and giving me as much education as I can manage. I consider her an asset to your staff and hope that all support personnel I encounter in your organization will be as proficient.
-- Jim Bella

yesterday i need help with my computer.I get in contact with one of your employi-Mike.That was my lucky day.He not only solve my problems /my knowlidge is abbout0/,but very friendly explain to me some things about computer which i have no idea about.Plese,express again my thank's to Mike and congratulation to you for having such a employee.
-- Jaroslav vaclavik

Thank you for your work on my computer. You where very professional and it was a big help to my computer.
-- Leo Young

I can't thank you enough for your help and expertise. My computer is working sooo well...much better even than when it was new. You were amazing and so pleasant to work with...even though I was very annoyed with my computer and not in the best frame of mind, your calming demeanor and encouraging words turned this into a pleasant experience. I am a customer for life!!! I hope you have a wonderful day.
-- Celia Bush

Just a little note to congratulate you and your organization for having Murli in your staff. Today I received excellent, very professional service from him. He is patient and amiable.
--Alejandro Ainslie de Font-Reaulx

Hi I would like to let you know that your service representative Ashok Kumar provided excellent advise and technical support to me the other day and let me know about valuable savings I would receive by subscribing to your software service and I would just like to mansion this to you. You can never have enough excellent people like him in your organization.
--Anthony Adolfo

amit was very helpful in completing all my questions and giving me a discount on cleaning up my computer.
--San

I would like to inform you that I was very pleased with the work the Murli performed on the computer. I am very impressed with his professionalism and politeness. My computer seems to be working very nicely.
--Pastor Mary Booth Lyons

I worked with two of your employees, Murli and Nishant. They were both very professional and patient with my lack of computer security knowledge. They resolved the problem I was having with my e-book. They even brought together all of my books into one easy to access location. I am very grateful for their help.
--Peggy Van Sickle

Naveen, was very helpful with getting my program installed. He was polite and very knowledgable. Thank you for have such nice people working for you.
--E.laite

I was very pleased with the help support using your product providing with all of the help setting my Key. always good to have a agent who uses his technical knowledge to benefit us.
--Jokacc@aol.com

The present is to inform that I am very satisfied with the service received. I was helped 1st by team 11 then team 7. Both times the technicians show Knowledge and patience. I am glad to deal with your company.
--Rodolphe Gelin

Sagar Sharma was very helpful to us in fixing our P.C. problem. very polite, and helpful to us " dummies" we know very little about pc probs. he was very professional. we appreciate this help being available to us.
--dwynco@windstream.net

Just a note to let you know that I was very pleased with the professional and quick response time of all who worked on my p.c.... Arun Narayan Singh was the final one who helped me to resolve my p.c. problem ... I am very satisfied... Arun, truely a gifted employee... Much thanks and I have already recommended your site & service to others..
--Teresa Persson e

I would like to take a moment and recognize one of your employees who I consider the best at what he does. Arun Narayan Singh solved my sound issue with my desktop and made sure that everything was operating the way it was supposed to. He took the time to hear my concerns and fix the issues. I was on the phone with him for about two hours which I did not mind at all since the issues were being resolved. My computer was being worked on for a week and within 2 hours Arun Narayan Singh fixed the issue. He is the reason for my change in attitude about Techned. I was a frustrated customer after a week but today he exceeded my expectations and you can be proud of him. Thanks!!!!!!!!!
--William Charneske

Disclaimer

Techned is an independent provider of on-demand technical support and not affiliated with any third party brand unless specified. Techned has no affiliation with any of these third-party companies. If your product is under warranty or not technical support may also be provided by the brand owner and official website. Use of names, trademarks is for reference only.